Legal
Agreements and policies
Every Order for the Vivlio Health service incorporates these documents by reference. Each one carries its version and a PDF of record.
Documents
What an Order incorporates
The Order names the Master Services Agreement by version. The MSA brings in the BAA and the Terms of Use; the Order brings in the Electronic Networks terms.
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Master Services Agreement
The terms that govern every Order for the Vivlio Health service. Incorporated into the Order by reference.
Version March 2026
- Exhibit B
Business Associate Agreement
The HIPAA Business Associate Agreement, incorporated into the Master Services Agreement as Exhibit B.
Version June 3, 2022
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Terms of Use
What every user of the Vivlio Health site and service agrees to. Referenced by section 2 of the Master Services Agreement.
Version May 20, 2022
- Exhibit C
Electronic Networks Agreement
Pass-through terms for querying Carequality, CommonWell and eHealth Exchange through Vivlio. Incorporated by every Order as Exhibit C.
Version May 1, 2023
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Privacy Policy
What this website collects from visitors, how it is used, and how to opt out. Incorporated into the Terms of Use.
Version February 2026