Security and compliance
Built to safeguard sensitive healthcare information.
Vivlio Health is committed to safeguarding all clinical and administrative data we receive, transmit, store, and process.
Our approach
Multi-layered, monitored, and verified.
Vivlio follows a multi-layered security approach that combines secure cloud infrastructure, rigorous employee training, strong access controls, and continuous monitoring.
Secure cloud infrastructure
Vivlio Health is built on Amazon Web Services (AWS), a secure and reliable cloud platform widely used across the healthcare industry.
Compliance and third-party verification
Vivlio Health is fully compliant with HIPAA and applicable Federal and State privacy and security regulations.
HITRUST certification
HITRUST is widely recognized as the gold standard for healthcare data protection. Vivlio Health's HITRUST certification is underway and on track for completion in November 2026.
Reliability and resilience
Vivlio Health is built using a serverless, fault-tolerant architecture with no single points of failure.
Data stewardship
Client and patient data belongs to you and your patients. Vivlio Health will never use or share confidential information without explicit authorization.
Business associate agreements
Vivlio Health maintains Business Associate Agreements with the organizations it serves, so PHI handling obligations are contractual, not implied.
Handling
What we do with records, stated plainly.
Built for real-world workflows, Vivlio supports the needs of both clinical and administrative teams while meeting strict privacy, security, and interoperability standards.
Production access is gated, by design
Real records require an NPI, a declared purpose of use, and a signed BAA. Nobody swipes a card onto live PHI.
HITRUST certification underway
Vivlio's HITRUST assessment is underway and on track to complete in November 2026: the certification healthcare security teams ask for by name.
Provenance travels with the record
Each line carries the source it came from and when it arrived, because a clinical decision needs to know who said it.
Built to WCAG 2.1 AA
Contrast, focus order and heading structure are requirements here, not a remediation project after procurement asks.
Talk to us
Start a conversation about your medical records
Send your details and the calendar opens right here. Book thirty minutes and we will walk a record through the view you would actually use, or skip the call and we will come back in writing.
- Send your detailsTwo minutes. Your organization, name, email and phone, and the time records cost you; the rest is optional and helps us reply with something specific.
- Pick a timeThirty minutes, live, over synthetic records in the shape your team works in. No slides, and no discovery call before the demo.
Who this is for, and who it is not
- Coverage comes firstVivlio retrieves from providers, hospitals and health systems it can reach through national exchange networks and direct connections. Name the facilities your patients come from on the form and we check coverage before anyone spends thirty minutes on a demo.
- You can say what the chasing costsThe form asks how many hours a week your team loses to chasing records. If nobody can put a number near it, the case for Vivlio is not there yet, and we would rather say so than sell you a demo.
- Patients and files at volumeThis is built for intake that runs every day. For one record, once, your patient can request it from the provider directly, and that will be faster than going through us.
- Treatment, with the paperwork doneProduction access needs an NPI, a declared purpose of use and a signed BAA. Nobody swipes a card onto live PHI.
If none of those describe you, say so in the last field and we will come back in writing instead of booking a call.
Or call sales directly at 404-777-5772
Step 1 of 2
Send us your details
Step 2 of 2
Book a 1:1 call
Thanks. Pick a time below and the invitation comes straight to your inbox.
Step 2 of 2
We will come back in writing
Thanks - that is a useful answer. Before either of us spends thirty minutes, we will come back by email with the two or three questions that size what record chasing is actually costing your team, and what we can reach for the facilities you named. If the numbers are there, we will send a time then.
If you would rather just talk, the sales line below reaches the same people.
