Built for care coordination

Care coordination medical records, complete before the patient arrives.

A patient is coming into the program, or coming home from the hospital. Their history is at a primary care office, three specialists, a therapy provider and a hospital, and the care plan cannot be built until all of it is in one place.

The decision

A patient is transitioning.

Care coordination teams at accountable care organizations, management services organizations and health systems: the transition-of-care nurses, intake coordinators and population health staff who take on a patient from everywhere they have been.

A transition is the moment the outside record matters most and is least likely to be complete. The patient is moving between organizations, and the documentation that describes them is spread across every one they have touched. The list below is the checklist a program intake actually works from, and it is long because the decision is a whole care plan rather than a single visit.

Vivlio retrieves the outside record from providers, hospitals and health systems in minutes and organizes it for that plan: what has arrived, from where, what is new, and who said it.

Three transitions have pages of their own, written for their own intake: PACE organizations, home health agencies and structured family caregiving providers.

Before the decision

What the care coordination record has to contain.

Not a generic records list. What has to be on the table before this decision can be made well.

  1. Progress notes, the last six to twelve months

    Visit notes from the primary care physician or clinic, so the care plan starts from what the patient's own physician has been managing.

  2. The history and physical

    The comprehensive overview of chronic conditions, diagnoses and current status.

  3. Specialist consult notes

    Recent evaluations from cardiology, neurology, pulmonology, wound care and whoever else has seen the patient.

  4. Therapy reports and functional notes

    Physical and occupational therapy reports, activities-of-daily-living documentation and cognitive screenings, where the decision depends on function rather than diagnosis.

  5. Discharge summaries, imaging and labs

    Every emergency visit and admission in the past year, recent imaging reports, and routine panels from the last six months, grouped and dated.

  6. The current medication list

    Every active prescription with dose, from every prescriber, because polypharmacy is the risk a transition is most likely to miss.

What arrives

Organized for this decision, not just retrieved.

Retrieval is the commodity. What arrives has already been sorted for the decision above, and each line says where it came from.

One record per event
A discharge summary released by the hospital and by the health system arrives once, with both sources named.
Only what is new since the last hand-off
Encounters and results that landed after the last review are marked as such, so the coordinator reads what changed.
Which sources have returned, and when
Every entry names the organization that released it and the date it arrived, so a source that has not returned anything is visible before the meeting rather than during it.
A source and a date on every line
Each line carries which organization it came from and when it arrived, so the care plan can say where every fact came from.

The record

This is what arrives.

The portal itself, rendered from the product's own source over a synthetic patient. Every line carries the organization that released it and the date it arrived.

Vivlio portal, release 5.30.0, rendered from source · Synthetic patient, no PHI

Rivera, Elena

Date of birth03/18/1958
Viewing records from facility:
LabsDiagnostic TestsMedicationsNotesPlan of CareHospitalizationsSurgeries

Showing 1–10 of 27 records

Date of ServiceRecord TitleFacilityDepartment/LocationProviderTransaction Date
08/27/2026Progress NoteNorthside Regional Medical CenterInternal MedicinePriya Natarajan, MD09/02/2026
08/14/2026Consult NoteAtlanta Cardiology AssociatesCardiologyMarcus Bell, MD09/02/2026
07/30/2026Admission DischargeNorthside Regional Medical CenterInpatientHannah Okafor, DO09/02/2026
07/22/2026Clinical DocumentPeachtree Family MedicinePrimary CareDaniel Reyes, MD09/02/2026
06/09/2026Image DocumentLakeview Imaging PartnersRadiologySunil Mehta, MD09/02/2026
05/12/2026Operative NoteNorthside Regional Medical CenterSurgeryGrace Lindqvist, MD09/02/2026
03/03/2026Patient HistoryPeachtree Family MedicinePrimary CareDaniel Reyes, MD09/02/2026
01/15/2026Progress NoteAtlanta Cardiology AssociatesCardiologyMarcus Bell, MD09/02/2026
12/02/2025Clinical DocumentLakeview Imaging PartnersRadiologySunil Mehta, MD09/02/2026
10/21/2025Consult NoteNorthside Regional Medical CenterEndocrinologyRina Adeyemi, MD09/02/2026

Demographics

DOB: 03/18/1958
Age: 68 years old
Gender: Female
Email: N/A
Phone: (404) 555-0134
Address:
1420 Willow Creek Dr
Decatur, GA 30030

Data Summary

Encounters: 14 records
Labs: 22 records
Diagnostic Tests: 6 records
Medications: 11 records
Notes: 9 records
Plan of Care: 3 records
Hospitalizations: 1 record
Surgeries: 2 records

Encounters

Go to Encounters
Office visit
Follow-up, atrial fibrillation
Marcus Bell, MD
08/14/2026
Hospital
Chest pain, observation
Hannah Okafor, DO
07/30/2026
Office visit
Diabetes management
Daniel Reyes, MD
07/22/2026
Telephone
Medication question
Daniel Reyes, MD
06/18/2026

Vitals

Go to Vitals
Blood Pressure128/82 mmHg
08/27/2026
Heart Rate72 bpm
08/27/2026
Weight164 lb
08/27/2026
BMI27.3
08/27/2026

Allergies

Penicillin- Hives
03/03/2026
Sulfonamides- Rash
03/03/2026

Immunizations

Influenza, seasonal
10/02/2025
COVID-19, mRNA
10/02/2025
Tdap
05/11/2022

Problem List

Type 2 diabetes mellitus
Daniel Reyes, MD
07/22/2026
Atrial fibrillation
Marcus Bell, MD
08/14/2026
Essential hypertension
Daniel Reyes, MD
07/22/2026
Hyperlipidemia
Daniel Reyes, MD
07/22/2026

Care Team

Daniel Reyes, MD
Primary care
Peachtree Family Medicine
Marcus Bell, MD
Cardiology
Atlanta Cardiology Associates
Rina Adeyemi, MD
Endocrinology
Northside Regional Medical Center
The Vivlio portal, release 5.30.0, rendered from its own source: a patient's Electronic Records, with the Full Records grid and the Highlights cards. The patient, the facilities, the providers and every record shown are synthetic.

See the full record view

Questions

Questions care coordination teams ask first.

Answered here in the same words as the structured data behind the page, so what a search engine shows is what a reader gets.

Does this cover the documentation a transition of care needs?
The record is organized around the intake checklist: primary care progress notes, the history and physical, specialist consults, therapy reports and functional notes, cognitive screenings, discharge summaries, imaging reports, labs and the current medication list. Each arrives with its source and date.
Can the coordinator see which sources have returned records?
Yes. Every entry names the organization it came from and when it arrived, so the coordinator can see which sources have released records and which have not before the care plan meeting rather than during it.
Is the demo run on real patient data?
No. Every walkthrough runs on synthetic records that say so on the screen. Production access to real records requires an NPI, a declared purpose of use and a signed BAA.

Talk to us

Walk an intake record through the view

Thirty minutes over a synthetic intake: progress notes, consults, assessments, discharge summaries and medications, organized the way they would arrive before the care plan meeting. Send your details and the calendar opens here.

  1. Send your detailsTwo minutes. Your organization, name, email and phone, and the time records cost you; the rest is optional and helps us reply with something specific.
  2. Pick a timeThirty minutes, live, over synthetic records in the shape your team works in. No slides, and no discovery call before the demo.

Who this is for, and who it is not

  • Coverage comes firstVivlio retrieves from providers, hospitals and health systems it can reach through national exchange networks and direct connections. Name the facilities your patients come from on the form and we check coverage before anyone spends thirty minutes on a demo.
  • You can say what the chasing costsThe form asks how many hours a week your team loses to chasing records. If nobody can put a number near it, the case for Vivlio is not there yet, and we would rather say so than sell you a demo.
  • Patients and files at volumeThis is built for intake that runs every day. For one record, once, your patient can request it from the provider directly, and that will be faster than going through us.
  • Treatment, with the paperwork doneProduction access needs an NPI, a declared purpose of use and a signed BAA. Nobody swipes a card onto live PHI.

If none of those describe you, say so in the last field and we will come back in writing instead of booking a call.

Or call sales directly at 404-777-5772

Step 1 of 2

Send us your details

Three to five is plenty. We check coverage for them before the call, so nobody finds out afterwards.